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Sales Officer: Direct

2 open positions

Role Overview:

We are looking for a reliable and seasoned Field Sales Manager responsible for ensuring continuous drive for prospects at the top-of-the-funnel

What You’ll Do:

Administrative Functions

• Actively engage prospective drivers to educate them on the onboarding process to become Champions

• Promotion and sale of services and products to prospective drivers

• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs

• Establish, develop and maintain positive business and customer relationships with prospective drivers

• Expedite the resolution of customer/driver problems and complaints to maximize satisfaction

• Achieve agreed upon sales targets and outcomes within the agreed timeline

• Coordinate sales effort with team members

• Analyze the territory/market’s potential, track sales and status reports

• Create and analyze reports on customer needs, problems, interests, competitive activities, and potential for new products and services

• Coordinate the sales team to achieve set targets

Requirements

What You’ll Need:

• A degree in any field

• 3+ years experience in similar role

• Excellent oral and written communication skills

• Must understand the local dialect of the business territory. Proficiency in other languages is added advantage

• Excellent analytical and organizational skills with experience

• He/she should be able to enjoy clerical and administrative work with good planning and numeric skills

• Must be a self-starter with bias for technology

• Ability to drive sales

Benefits

• Competitive pay & benefits

• Premium Health insurance cover

• Consistent Learning and Development

Accra, Ghana
Administration / Sales
Permanent

Technical Support Specialist

2 open positions

Company Description

The Philip Patman Company is Saas development Company driven by a passion for improving business operations through the implementation of innovative ERP solutions. We specialize in deploying the Odoo platform, a comprehensive suite of business applications, designed to optimize performance for small to medium-sized companies. Our mission is to help clients solve intricate business challenges with effective and efficient tools. By leveraging cutting-edge technology, we enable businesses to achieve sustainable growth and success.

 

Role Description

This is a contract-based, remote position for an IT Technical Support professional. In this role, you will be responsible for providing technical assistance, troubleshooting software and hardware issues, and ensuring seamless functionality of IT systems. You will also assist with project management tasks and collaborate with team members to resolve Odoo technical challenges promptly. Ensuring excellent communication with stakeholders and maintaining system efficiency are key aspects of this role.


Duties and Responsibilities

  • Handling customer technical support cases through phone and email submission
  • Updating the company website with tech tips and brief documents
  • Evaluating system potential through assessing compatibility of new programs with existing programs
  • Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations
  • Maintaining system functionality by testing computer components
  • Maintain client confidence by keeping their information confidential
  • Preparing reference material for users by drafting operation instructions

Qualifications

  • Proficiency in Technical Support and Information Technology concepts.
  • Strong Troubleshooting skills to identify and resolve technical issues efficiently
  • Excellent Communication skills to interact effectively with team members and clients
  • Basic knowledge of Project Management to assist in delivering efficient IT solutions
  • Ability to work independently and manage tasks in a remote environment
  • Experience with ERP business software platforms (SAP, Oracle, Microsoft, Quickbooks) particularly Odoo, is a plus
  • Bachelor’s degree in information systems, Computer Science, or a related field is preferred
Accra, Ghana
Administration / Technical
Full-Time
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We are a team of passionate people whose goal is to improve everyone's life through disruptive products. We build great products to solve your business problems.